Terms of service
Effective Date: 26 March 2026
These Terms of Service (“Terms”) govern your access to and use of the website nestmoor.co.uk (the “Site”), operated by Rovesci LTD under the brand name Nestmoor (“we”, “us”, or “our”).
By accessing, browsing, or using the Site, or by placing an order through it, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy and Billing Terms & Conditions which collectively constitute a legally binding agreement. If you do not agree to these Terms, you must not use the Site.
These Terms apply to all products and services made available through the Site.
1. Eligibility
By using this Site, you confirm that you are at least eighteen (18) years of age, or that you are accessing the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.
2. Use of the Site
You agree not to use the Site for any unlawful purpose, including scraping data, introducing viruses, or attempting unauthorized access to our secure servers.
3. Intellectual Property Rights
All content and materials available on the Site, including but not limited to text, graphics, logos, images, product descriptions, videos, and software, are the exclusive property of Nestmoor or its licensors and are protected by applicable UK and international intellectual property laws.
No content from the Site may be copied, reproduced, distributed, modified, or otherwise exploited without our prior written consent.
4. Product Information and Accuracy
We strive for 100% accuracy in our product descriptions and images. However, colors may vary slightly due to digital display settings. We reserve the right to correct any pricing errors and cancel orders if an item was listed incorrectly.
5. Billing, Pricing & Payments
Your purchases are subject to our formal Billing Terms & Conditions, which are incorporated into these Terms.
Currency: All prices are listed in British Pounds Sterling (GBP £).
No Hidden Fees: Prices displayed at checkout are final. There are no taxes, hidden fees, or additional charges added to orders within the United Kingdom.
Payment Methods: We accept Visa, MasterCard, American Express, Maestro, Discover, Apple Pay, Google Pay, and Shop Pay.
Payment Security: All transactions are processed through SSL-encrypted secure payment gateways. Nestmoor does not store or have access to your full payment card details.
Authorization: We reserve the right to cancel or hold any order if payment authorization fails or fraudulent activity is suspected.
6. Shipping, Returns, and Cancellations
Delivery timelines, shipping costs, returns, refunds and exchanges are governed by our Shipping Policy and Return & Refund Policy.
These policies are incorporated into and form part of these Terms.
7. User Accounts and Security
Where you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. We implement SSL encryption to protect your account data during transmission.
You must notify us immediately if you become aware of any unauthorised access to or use of your account. We shall not be liable for any loss or damage arising from unauthorised account use.
8. Limitation of Liability
To the extent permitted by law, Nestmoor (Rovesci Ltd) shall not be liable for any indirect or consequential loss arising from the use of our products. Our total liability is limited to the purchase price of the goods. This does not affect your statutory rights under the UK Consumer Rights Act 2015.
9. Indemnification
You agree to indemnify, defend, and hold harmless Nestmoor, its directors, officers, employees, affiliates, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the Site.
10. Third-Party Websites
The Site may contain links to third-party websites or services that are not owned or controlled by us. We accept no responsibility for the content, terms, or privacy practices of any third-party websites.
Access to third-party websites is at your own risk.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Information
Store Name: Nestmoor
Email: support@nestmoor.co.uk
Phone: +447848147595
Address: 85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom
Customer Support Hours:
Monday to Friday: 9:00 AM – 5:00 PM (GMT- London)
Saturday: 10:00 AM – 4:00 PM (GMT- London)
Sunday: Closed
Our team responds to all enquiries within 24 hours - Sunday messages answered on Monday.